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Signal Hill Police Department Adopts Nextdoor, the Private Social Network for Neighborhoods

This partnership will enable the Police Department to communicate with residents and facilitate a virtual neighborhood watch.

The Signal Hill Police Department is announcing today a partnership with Nextdoor (www.nextdoor.com), the private social network for neighborhoods, to build stronger, safer communities with the help of residents.

This integration with Nextdoor will enable the Signal Hill Police Department to communicate online with Signal Hill neighborhoods. Residents and police will be able to work together to improve safety and strengthen neighborhood watch efforts.

With Nextdoor, Signal Hill residents can join private neighborhood websites to share information, including neighborhood public safety issues, community events and activities, local services, and even lost pets. The Signal Hill Police Department will be able to post information, such as safety tips and crime alerts, to Nextdoor websites within the city.

Nextdoor is free for residents and the Police Department. Each Signal Hill neighborhood has its own private Nextdoor neighborhood website, accessible only to residents who verify that they live in the neighborhood. Neighborhoods establish, and self-manage, their own Nextdoor websites and the Police Department will not be able to access residents’ websites, contact information, or content. Information shared on Nextdoor is password protected and cannot be accessed by search engines.

Those interested in joining their neighborhood’s Nextdoor website can visit www.nextdoor.com and enter their address. If residents have questions about their Nextdoor website, please visit help.nextdoor.com.

Signal Hill Biennial Report 2012-2013
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Check out our newest section, "Biennial Reports." This is where we will be linking our biennial reports. The first report is up there now (2012-2013).

Signal Hill Biennial Report 2012-2013

Join the Signal Hill PD on Facebook

Please join us on Facebook. You will be informed about upcoming special events that the Signal Hill Police Department (SHPD) is organizing and you will be able to view interesting community related postings. The only requirement is that you already have a Facebook account.

The link is: www.Facebook.com/SignalHillPD.CA and click on "Like."

Exercise Right...Of Way
The Signal Hill Police Department is again launching its traffic safety campaign aimed at promoting pedestrian and bicycle safety on local roadways.  This effort began in September 2011 because of safety concerns. According to Signal Hill Police Chief Michael Langston, the “Exercise Right...Of Way” campaign is a proactive response to improve traffic safety and avoid a tragedy.  The City of Signal Hill draws a large numbers of pedestrians, runners and bicyclists that are utilizing the hilltop area for exercise. Our goal is to ensure that everyone is safe.

The Police Department has received a significant amount of complaints from residents and businesses related to large groups of people jogging or hiking in the roadway and blocking the flow of traffic.  Unfortunately some people forget that the roadways are primarily for vehicle traffic and walk or run four deep across lanes of traffic.  In addition to that, we have seen an increase in bicyclists not following the rules of the road.  Cyclists are required to follow the rules of the road just as if they were driving a vehicle, specifically with regard to stop signs.   

“The “Exercise Right…Of Way” campaign is a multi-phased approach to reduce these risks and ensure that our roadways are safe for everyone.  Our outreach efforts have included contacting local fitness centers, high school athletic teams, and direct interaction with the public utilizing the hilltop areas.  Our volunteers will be handing out traffic safety pamphlets and we will be utilizing various means to reach the public including electronic messaging signs on the hilltop. While the campaign will eventually culminate with an enforcement stage, our primary goal here is to avoid a tragedy by educating as many people as possible and gaining compliance,” said Chief Langston.

The Signal Hill Police Department would like to remind motorists, pedestrians and bicyclists of the following safety tips:


  • Obey all traffic laws, including stopping at red lights and stop signs and yielding to pedestrians.
  • Ride with motor vehicle traffic, on the right side of the road.
  • Maintain a straight line; ride predictably; and avoid swerving between parked cars.
  • Use hand signals to indicate stops, turns, and changes of direction to motorists and pedestrians.
  • Allow faster traffic to pass when it’s safe; avoid needlessly blocking the road.
  • Pay attention to parked cars. Drivers may pull out in front of you or open a door in your path.
  • As you approach intersections, be aware of cars behind, beside, and in front of you who may try to cross your path. “Left crosses” are the most frequent motorist-caused bike crashes; “right hooks” rank second.
  • When riding with others, ride single file to allow motorists to overtake you safely.
  • Wear a bicycle helmet. (California law requires helmet use for riders under age 18.)
  • When riding at dusk or after dark, use appropriate lights and reflective gear, both to make yourself conspicuous and to see better.

  • Walk on the sidewalk; when a sidewalk is unavailable, walk on the left-hand side of the road, facing traffic.
  • Obey traffic signals. When crossing the street at a traffic signal, walk only with a green light, allowing yourself enough time to cross the street before the light turns red.
  • Keep moving. Walk as quickly as is safely possible to the other side of the street. Never stop in the middle of the crosswalk.
  • Make yourself visible in low-light conditions and at night—wear light-colored clothing or athletic clothing with reflective patches, and carry a flashlight.
  • Before you cross a street, allow enough room for oncoming traffic to stop safely. “Pedestrians have the right-of-way” is not a license to cross a street wherever or whenever you want.

  • Slow down when encountering bicyclists or pedestrians.
  • Yield to pedestrians at intersections—whether or not there is a marked crosswalk.
  • Give bicyclists extra room—three feet if possible—when passing them on the roadway. Otherwise, stay behind them until it’s safe to pass.
  • Allow bicyclists the appropriate right-of-way; for example, at a four-way stop or when they are turning left.
  • When making a left turn, be aware of the possible presence and speed of oncoming cyclists.
  • When parked on the side of a street, look for passing bicyclists before opening your car door.
  • Watch for cyclists and pedestrians before exiting a parking space or driveway.
  • Avoid using your car’s horn near bicyclists or pedestrians.
  • Don’t expect child cyclists and pedestrians to know traffic laws or to behave predictably.

Reducing False Security Alarm System Calls for Service

Signal Hill Chief of Police Michael Langston said that the police department is seeking the local public’s help to reduce the incidence of police responses to false security alarm system calls for service.  “The Signal Hill Police Department responded to over 1200 false security alarm calls for service during the past two years.  For a city the size of Signal Hill, that number is excessive and has negatively impacted police services.  These calls prevent, divert and delay police officers from patrolling neighborhoods and responding to legitimate calls for police services, or investigating and solving crimes.”  False alarms typically result from faulty or defective systems, improperly trained users and occasionally misuse of the system itself.   

Both residential and commercial businesses that have security alarm systems are required by local ordinance to have an alarm permit issued by the City.  The permits help police identify who to contact in emergencies and in some cases who is authorized to be on a premise.  Permit fees are $15 and $30 respectively for residential and commercial permits and are valid for two years.  Chief Langston said, “We are encouraging our security alarm system users to contact their alarm monitoring service companies and to adopt the Enhanced Call Verification (ECV) protocol supported by the alarm industry.  ECV requires that the alarm monitoring service make a second call to a second telephone number before requesting a dispatch from law enforcement agencies.  The first call is typically to the premise.  The Greater Los Angeles Security Alarm Association indicate on their website that when a dealer implements enhanced call verification, 40-50 percent of alarm signals that traditionally would have been dispatched under premise verification were not because the signal was verified as not valid on the second call.

Alarm users, with or without a permit, will be charged a cost recovery fee for the second and any subsequent police response to a false security alarm system call for service within any 12 month period of time.  The cost recovery fees of either $50 or $100 are based upon the type of police response; burglary or robbery/panic alarm.  Cost recovery fees are not imposed when officers determine that an actual crime related to the alarm response occurred or when the false alarm is caused by earthquake, hurricane, tornado, or other unusual meteorological event.  Violations of the local ordinance, including failure to obtain an alarm permit, are infractions and can be enforced through criminal enforcement, civil action or through an administrative citation.  Chief Langston said, “Frankly, our interest is not in collecting cost recovery fees in this matter.  We would prefer to see that all alarm users obtain permits and work with their alarm monitoring service companies to ensure that their alarm systems are working properly, the users are properly trained and that they engage the ECV protocol.  Reducing the incidence of police responses to false security alarm systems calls for service will help us to improve police services overall.”   

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