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Nick Davenport
Operations Lieutenant

2745 Walnut Avenue
Signal Hill, CA  90755

Ph: 562-989-7210

24 hours a day
7 days a week

Dispatchers / jailers provide information to field units for service calls and officer-initiated activity. Their responsibilities include:
  • Answering 9-1-1 emergency calls for service
  • Answering routine calls for service via business lines
  • Gathering critical information and providing it to field units in a timely fashion
  • Helping people in the station lobby who are requesting police assistance
  • Performing warrant, driving status, and criminal history checks on persons detained in the field
  • Providing calling parties with information when other city departments are closed
  • Providing Records Bureau functions to on-duty personnel and outside agencies after routine business hours
  • Questioning callers to determine if a police response is warranted and what level of response to initially provide
  • Taking routine, non-critical reports from citizens in the lobby


Dispatchers / jailers receive state-certified classroom training and up to six months of one-on-one training with experienced trainers before they are allowed to answer phones and dispatch units on their own.

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