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The original item was published from 5/6/2021 4:04:00 PM to 6/29/2021 8:01:28 AM.

News Flash


Posted on: May 17, 2021

[ARCHIVED] City Departments Now Accepting Walk-In Visitors at Limited Capacity

Reopening May 2021 News Flash

Beginning Monday, May 17, Signal Hill City Hall and the Community Services Department will open to walk-in visitors at limited capacity. Visitors must be able to attest that they are symptom-free and have not been recently exposed to COVID-19. All members of the public entering City Hall are required to wear face coverings that cover the mouth and nose, and adhere to all physical distancing guidelines. We continue to encourage you to make an appointment with us or do business with us by phone or online. Visitors with an appointment will be served first.

The following protocol is required to be followed by all visitors: 

  • Please wear a face covering.
  • The lobbies at City Hall and the Community Services Department have very limited capacity. Please be prepared to wait outside if capacity is full upon your arrival.
  • Please maintain physical distancing of at least 6 feet.
  • Please do not come to City Hall if you are not feeling well, if you have recently been exposed to someone who is sick, or if you are unwilling or unable to wear a face covering. You can do business with us over the phone, online, or remotely.

The following safeguards have been implemented at City Hall to protect the health of the public and employees:

  • Sneeze guards have been installed at public counters.
  • Deep cleaning is performed throughout the day and public counters are sanitized often.
  • Markings have been placed on the ground indicating physical distancing requirements. Please be sure to observe them when inside the building.

If you'd like to make an appointment with us, please contact the appropriate department:

Administration: City Manager’s Office, City Clerk, Elections, Human Resources, Economic Development, Communications, General Inquiries

Phone: 562-989-7300

Community DevelopmentPlanning, Permitting, Building Safety, Code Enforcement, Sustainability

Phone: 562-989-7340

Community Services: Dog Licensing, Program Payments, Signal Hill Community Foundation Bricks or Donations, Dial-A-Taxi/Bus Pass Payments, Brown Bag Food Program

Phone: 562-989-7330

FinanceWater Billing and Payments, Business Licenses and Permits, Accounts Payable

Phone: 562-989-7315

Public Works: City Maintenance, Streets, Sidewalks, Engineering, Street Trees, Water Utility Service

Phone: 562-989-7351

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