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Cancellation must be made in writing to the Community Services Department at least ten business days prior to the event date in order to receive a refund. The non-refundable deposit will be retained upon notice to the city of cancellation. If the applicant cancels less than ten business days prior to scheduled usage, 50% of all fees and deposits shall be forfeited. If the cancellation is made five working days or less prior to the event, all fees and deposits shall be forfeited.
A full refund will be made in the event of cancellation due to inclement weather or a city program. There is no refund for reservation time not utilized by the applicant, except for reasons of inclement weather. Inclement weather refunds will only be issued if approved by the director of community services.
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Business hours are Monday through Thursday, from 7:30 am to 5:30 pm, and Friday, from 7:30 am to 4:30 pm, excluding holidays. Cash, check, or money order payments are accepted.
No. Requests for outdoor events exceeding 50 guests must submit a letter of intent describing event and crowd control measures for review and approval by the Community Services Department. If the event will have more than 75 guests, approval may be required from the Parks and Recreation Commission. No payment will be accepted for such a reservation until the event and crowd control measures have been approved. Please contact Community Services at 562-989-7330 for more information.
Yes. A permit issuing written approval from the Community Services Department must be secured prior to setting up a jumper / bounce house at a city park. Only vendors on the pre-approved vendor list are permitted to set up in the park. The house must be placed on turf and situated so that its entrance is at least eight feet away from any object that could hurt an occupant. The maximum space allowed for the house is 20' by 20'. For safety reasons, houses must be enclosed. Only one bounce house is permitted in a park per day. A picnic shelter permit is required with a bounce house permit.
Yes, we accept Visa, Mastercard, American Express and Discover.