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1. What is needed to get my vehicle out of impound?

The registered owner must respond to the Signal Hill Police Department with:

• $140 in cash only and in exact change (no fee if towed for 22651(g) or 22651(c) VC)
• A valid driver’s license, or a valid U.S. government-issued I.D. or passport and a licensed driver
• A valid vehicle registration or moving permit

Additional towing and storage fees will be charged and are payable at the tow yard. A release must be obtained from the Police Department prior to the vehicle being released from the impound yard. Driver's licenses and vehicle registration status will be verified by the department prior to releasing the vehicle. Please see Service Fees and Charges (PDF) for additional fee information.

2. How do I find out what crimes have occurred in Signal Hill?

Visit our web page on the CrimeReports.com site. This will allow you to look at the crimes that have occurred in the city. You may select different types of crime and date ranges depending on what you are looking for. Crime Mapping

3. How do I obtain a police report?

Requests for police reports are made at the front desk of the Signal Hill Police Department during normal business hours. The person requesting the report must fill out a request form and show proof of identity.

Insurance companies and law offices may obtain reports by mail. The report number and a check for the correct fee must be mailed with the request. All reports are $20.

Signal Hill Police Department

2745 Walnut Ave.

Signal Hill, CA 90755

Business Hours:

Monday - Thursday
7:30 a.m. - 5:30 p.m.
Friday
7:30 a.m. - 4:30 p.m.

4. How can I receive alerts and emergency information from SHPD?

The Signal Hill Police Department uses Nixle, a free service that sends alerts, updates and emergency information straight to your cell phone via text. You can also receive alerts via e-mail. Sign-up is free, fast and easy: simply visit Nixle's website and they'll take it from there.

5. How can I report a tip anonymously?

Los Angeles County Crime Stoppers allows anyone to report a tip safely and completely anonymously, with a chance at a $1,000 reward if your tip leads to an arrest or the location of a missing person. All tips are handled by a third party service provider, meaning you don't have contact with any law enforcement agency. Your information is never collected or stored. You can submit a tip by phone (1-800-222-8477), e-mail or online.

For more information, visit Los Angeles County Crime Stoppers online.

6. Where can I find Signal Hill’s municipal code / local laws?

The City of Signal Hill's municipal code can be found in its entirety online. If you have additional questions, you may contact SHPD during normal business hours at 562-989-7200.

7. How can I get information on someone being held in the Signal Hill Police Department’s jail?

Information on prisoners still in custody at the Signal Hill Jail may be obtained by calling 562-989-7200 and asking for the jail. To find out if a particular prisoner is going to court that day, call at noon. Additionally, VINE is a program instituted by the Los Angeles County Sheriff’s Department. This program allows you to check on the status of an inmate via a toll-free 24-hour telephone service. This phone number is 877-VINE-4-LA (877-846-3452). You will need the prisoner’s L.A. County booking number to use this service. Please note: Do not depend solely on the VINE service for your protection. If you feel that you may be at risk, take precautions as if the offender has already been released.

You can find more information on our website about the jail, booking process and prisoner information.

8. I received a parking citation. What do I do now?

Citations can be paid by check through the self-addressed envelope attached to the citation. The City also offers a way to electronically pay for parking citations and to contest parking citations through Paymycite.com. The site has easy to follow instructions that will assist you in paying your citation.

Contesting Citations

If you wish to learn more about contesting a parking citation, visit our Parking Citations page.

9. What happens when I call 911 in Signal Hill?

When you call 911 within Signal Hill city limits, the call will be answered by a Dispatcher/Jailer at the Signal Hill Police Department. All 911 calls, regardless of whether they are a medical emergency, police emergency, or a misdial, are answered at this one location. See our page on 911 Calling Procedures to learn all about how dispatchers handle 911 calls in Signal Hill.