Who may file a grievance?

You or your authorized representative may file an ADA grievance if you believe that:

  • The City is not in compliance with the physical access requirements of the Americans with Disabilities Act related to its public facilities, land, or right-of-ways, or
  • You or a specific class of individuals have been denied access to participate in City programs, services, or activities on the basis of disability, or
  • You or a specific class of individuals have been otherwise subjected to discrimination on the basis of disability by the City of Signal Hill, or
  • The City has otherwise violated the ADA.

Show All Answers

1. Who may file a grievance?
2. When should a grievance be filed?
3. What should the grievance include?
4. What if I need assistance filling out my grievance?
5. What happens after I file my grievance?
6. When will I receive a response?
7. Should I be concerned that a City officer or employee might retaliate against me if I complain?
8. How long are grievances kept?