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The original item was published from 6/20/2020 9:16:00 AM to 6/25/2020 4:19:31 PM.

News Flash


Posted on: March 12, 2020

[ARCHIVED] City Operations Impacted by COVID-19

Covid-19 cancellations News Flash 2

Updated: June 19, 2020

The L.A. County Department of Health Health Officer Order (updated June 19) is in effect until further notice. City facilities temporarily remain closed to the public to prevent the spread of COVID-19. We recognize that these closures, cancelations, and changes are disruptive. However, these measures are to protect the health and safety of our community.

We encourage you to use trusted sources for information on COVID-19. Visit for the latest information and guidelines on how to stay healthy. You can also dial 2-1-1 for information directly from the L.A. County Public Health Department.

City Hall, the Signal Hill Public Library, the Community Services Department, and the City Yard are closed to the public until further notice. We are still open for business via phone and e-mail. 

  • Water payments can be made online or by phone at 562-989-7315, or can be dropped off at the drop box in front of City Hall. All water utility bill questions can be directed to the Water Customer Service line at 562-989-7315. Please note that we are not taking cash payments at this time.
  • Parking citations can be paid online or by phone at 800-300-9915.
  • For Planning and Permitting, please call 562-989-7340 or email
  • Public Works requests for service can be made online via our iWorq portal. General Public Works questions can be answered via email or phone at 562-989-7250.
  • General questions can be answered via email or by phone at 562-989-7300.
  • Community Services can be reached at 562-989-7300.
  • Library Staff are available for assistance via phone, Monday-Friday 12:00 p.m. - 5:00 p.m. Library cardholders can still utilize our digital resources, found at All due dates will be automatically extended, no late fees will be assessed, and patrons can return materials when the Library reopens.

Street sweeping parking enforcement is suspended until Monday, July 6, 2020. Starting on July 6, vehicles that are not moved off the street during the times/days posted for street sweeping will be ticketed.  Street sweeping is essential to our community’s health, safety and stormwater management. Please help by working to clear a path for the sweeper on your regularly scheduled sweeping day.

Parks and Outdoor Amenities

City trails, and parks are open, except for the Dog Park, which remains closed. All users must practice physical distancing, avoid congregating, and wear a cloth face covering while around other people. Please do not use parks or trails in groups. Before using our trails, please review the Reopening Protocol for Trails (PDF) from the L.A. County Department of Public Health. While we encourage our residents to exercise and walk through open park areas, we continue to monitor park usage and adherence to social-distancing requirements at City-managed facilities.  

Non-Essential Programs and Events

The City of Signal Hill is canceling City non-essential programs and events until further notice to comply with County Health Officer orders. This includes the following:

  • All Library programming, including Story Time, After School Club, First Friday Book Club, Library Teen Drop-In, and all other Library special events 
  • Senior Folding Group and Senior Social Club  
  • All Active Adult Excursions  
  • Youth Sports 
  • The City’s After School Recreation Club and Tween Program  
  • All facility rentals (regardless of size) 

City Council, Commission and Committee Meetings

All meetings will be held virtually until further notice.  

  • City Council meetings are held on the second and fourth Tuesday of each month at 7 p.m. You can live-stream City Council meetings via the City’s website. You can also watch City Council meetings live on Charter Channel 3 and Frontier FiOS Channel 38. Repeat broadcasts are available daily at 7:00 a.m., 2:00 p.m., and 7:00 p.m. 
  • Those wishing to participate and ask questions will be given access to a teleconference line and/or virtual video meeting platform where they will have the opportunity to make public comments. Information on accessing the virtual meeting and information on a teleconference line will be included on the relevant meeting’s agenda, which is posted here before each regularly scheduled meeting. You may also e-mail public comments to be read into the record to or call 562-989-7300. Comments must be submitted by 5:00 p.m. the day of the meeting.

Police Department Operations

The Signal Hill Police Department continues to remain open to the public to ensure continuing operations. All individuals entering the Police Station must wear a cloth face covering and follow social distancing protocol. We strongly encourage residents to consider conducting business with the Police Department in a manner that prevents spread of COVID-19. If you have non-essential business, need to file a non-emergency report, or have general questions, we can assist you over the phone or via e-mail. Please consider calling SHPD at 562-989-7200 or e-mail in lieu of an in-person visit to the police station.

General Closures

EDCO is closing its Signal Hill Customer Service Center and its Signal Hill Buy-Back Center temporarily, until further notice. Visit for more information. Residential trash collection will continue to occur as scheduled.

All EDCO Household Hazardous Waste Collection Events are cancelled until further notice. 

Long Beach Unified School District is closed through the remainder of the school year. Meals are being served to students at various schools including Signal Hill Elementary Monday-Friday from 11:30 a.m. - 12:30 p.m. Learn more on LBUSD’s COVID-19 page.

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