Pay My Water Bill / Water Customer Service

Changes to Water Rates

Changes to Signal Hill water meter rates and water usage rates will take effect starting January 1, 2022. This rate change is per City Ordinance No. 2020-01-1512, passed on January 28, 2020. We encourage all residents to sign up for automatic bill payments for your convenience. To get started, please see the link below to create an online billing account. You may also call 562-989-7315.

Pay Your Bill On Your Smartphone

My Civic App Discover a new way to pay your bill download android or ios

Smartphone App Pay

QR Code to download mobile app to pay water bill

Download our NEW iOS or Android app to pay your water utility bill directly from your smartphone, anytime, anywhere.

We encourage you to use one of the above digital water bill pay options for your convenience. Need help creating a new account with Municipal Online Payments? Visit our sign-up page for detailed instructions.

Pay By Mail

To pay by mail, send a check to:
City Hall - Water Billing
2175 Cherry Avenue
Signal Hill, CA 90755

Auto-Debit / Paperless Billing

If you are a current customer and would like to sign up for paperless billing and/or auto draft, please complete this form (PDF) and return to

New Water Service Account

To open an account for new water service, please call 562-989-7315. You will need to fill out the Water Service Application  (PDF) and return to the Water Department via email at, or mail to City of Signal Hill, 2175 Cherry Ave., Signal Hill, CA 90755.

More Information

For questions/concerns regarding water billing, please call 562-989-7315.

View details (PDF) on how to read your water bill.

Find additional information on whether you qualify for the City's Low Income Water Discount (PDF).