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The original item was published from 4/13/2021 3:58:16 PM to 5/6/2021 3:54:01 PM.

News Flash


Posted on: June 18, 2020

[ARCHIVED] City Departments Open to the Public By Appointment Only

Open By Appointment

Signal Hill City Hall and the Community Services Department are open to the public by appointment only. Visitors must be able to attest that they are symptom-free and have not been recently exposed to COVID-19. All members of the public entering City Hall are required to wear face coverings that cover the mouth and nose, and adhere to all physical distancing guidelines. We continue to encourage you to do business with us by phone or online. Virtual appointments are also encouraged.

The following protocol is required to be followed by all visitors: 

  • When you arrive for your appointment, please check in by calling the specific department from your vehicle. We will then direct you to the entrance. 
  • Wear a face covering.
  • Waiting inside or outside of the building will not be permitted. Please remain in your vehicle when you arrive and call the department to check in. A staff member will direct you.
  • Please minimize surface contact.
  • Please maintain physical distancing of at least 6 feet.
  • Please do not come to City Hall if you are not feeling well, if you have recently been exposed to someone who is sick, or if you are unwilling to wear a face covering. You can do business with us over the phone, online, or remotely.

The following safeguards have been implemented at City Hall to protect the health of the public and employees:

  • Sneeze guards have been installed at public counters.
  • Deep cleaning is performed throughout the day and public counters are sanitized between visits.
  • Markings have been placed on the ground indicating physical distancing requirements. Please be sure to observe them when inside the building.v

To visit City Hall, please schedule an appointment in advance by contacting the applicable department:

Administration: City Manager’s Office, City Clerk, Elections, Human Resources, Economic Development, Communications, General Inquiries

Phone: 562-989-7300

Community DevelopmentPlanning, Permitting, Building Safety, Code Enforcement, Sustainability

Phone: 562-989-7340

Community Services: Dog Licensing, Program Payments, Signal Hill Community Foundation Bricks or Donations, Dial-A-Taxi/Bus Pass Payments, Brown Bag Food Program

Phone: 562-989-7330

FinanceWater Billing and Payments, Business Licenses and Permits, Accounts Payable

Phone: 562-989-7315

Public Works: City Maintenance, Streets, Sidewalks, Engineering, Street Trees, Water Utility Service

Phone: 562-989-7351

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