Create New Water Online Payment Account

Woman uses cell phone to pay bills

You can set up your new online water utility bill payment account and also set up debit/credit card payments. You'll need to do this if you wish to continue paying your water bill online, or if you would like to start paying your bill online.

Signing up and setting up your account is easy:

  1.  Visit
  2. Click "Access your utility billing account".
  3. Click "Sign In or Sign Up"
  4. Click  "Don't have an account? Register"
  5. Enter your name, email address, phone number, and desired password. Click "Register".
  6. You will receive an email confirmation to validate your new profile. Check your email and click the link to activate your account.
  7. Once you've clicked the link, log in to your new account. 
  8. You'll need to add the information from your City of Signal Hill utility account. Click "Water Utility Billing" from the welcome screen. 
  9. Click Add Account" and enter the new account number and most recent payment amount from the most recent utility bill you received in the mail.
  10. Once your account information populates, click the green "Payment" button to make online payments.

If you are a current customer and would like to sign up for paperless billing and/or auto draft, please complete the Water Service Paperless and Auto Draft Form (PDF) and return to or in person at City Hall.